Our desire is to meet the estimated time to complete repairs. However, we will not compromise the quality or safety of any repair to save time. We provide a written warranty for our repair and paint services.
Whenever possible, we will use OEM parts on your vehicle. We have relationships with supplies who will price-match OEM parts with that of an aftermarket supplier. When aftermarket or used parts are included, we reject any we find unacceptable.
If your vehicle is a candidate for paintless dent repair (PDR), we will suggest this as an option. PDR is most successful on small dents or scratches that have not broken the paint surface. PDR is an excellent choice when suitable. Ask your estimator if this is an option.